FiOS's dual-tuner DVR STB can't set Reminders - will the Mercury IPG fix this??

[hessian]

Hey Everyone,
For those not aware, I called Verizon's tech support because I couldn't set reminders for programs that I wanted to watch ahead of time.  Yes, you're hearing me correctly! 
Tech support said the "Remind Me" function isn't available on the high-end, dual-tuner DVR STBs (and said only the low-end STBs have the "Reminder" function)!!!!!   
Is that rediculous, or what?

The guy suggested the new Mercury IPG might, HOPEFULLY, resolve this issue.  Someone, PLEASE tell us the Mercury IPG being Beta-tested will enable the high-end STBs for Users to set reminders for programs they want to watch in advance!!   

Its been awhile since I've heard anything about the new Mercury IPG (Interactive Program Guide for FiOS TV)!  Its taking its time coming out - any news?  I'm sure likely everyone would like to know - what's going on? where's it at??   

Anyway, I'd like to put this issue onto this web forum's front burner - its the hottest subject for me.

[hessian]

Hello,
I see alot of folks reading this post but no replys??

Maybe folks are not realizing what NOT having "Remind Me" function means:  When you go thru the on-screen TV Guide - you have to write down on a piece of paper -  all of the shows - at each of their time's - for all shows that you might want to tune in to watch for the next maybe 2 hours!  For me this list is maybe 15 entries - and I have to do this about 3 times per day!!  (since you can only see 1 1/2 hour of programming using the Guide.)

I thought this would bring complete outrage! - but nobody's Posting on this?

FYI, I checked with several customer service reps - I'm told they don't see the need given customers have a DVR - and that even the new IMG does NOT have this for the high-end HD-DVRs!!!   Its up to us customers to SPEAK UP and tell them our needs!

[Justin]

My God, post it in one place and leave it alone....this is stupid....

[NawthShaw]

Courage, hessian!  This, too, shall pass, . . . .


. . . To wit:

http:/www.fiberexperts.com/forums/index.php/topic,290.0.html (http://http:/www.fiberexperts.com/forums/index.php/topic,290.0.html)